How to make a claim
Sending of goods by post or courier to the following address:
- Mailstep hall D2 - Topforsport
Do Čertous st. 2760/10
Prague, 193 00
- If the product is defective, don’t use it and send it back immediately.
Put the product together into a box, together with the copy of the invoice with the claim number written on it.
The original package is not necessary.
The product has to be dry and not dirty.
Drop your parcel off in the nearest post office/ courier.
The shipping is paid by the customer. Do not send goods via cash on delivery.
Personal drop-off at this address is not possible.
We will inform you per email about receiving of the goods.
The claim will be processed in 30 days and you will be informed about the claim result by an email.